We usually do not investigate individual complaints, however the economic companies we regulate should have a procedure in position for resolving disputes with regards to clients.
These firms must respond to you also within set due dates.
If you should be unhappy by having a product that is financial service, follow these 4 actions to building a grievance.
If you are working with a company in the EEA, discover more about how exactly to whine.
Step one: Contact the firm straight
It is best to first ask the firm to put things right if you have a complaint about a firm.